Select a product, and then select Windows Genuine Advantage.įirst, verify that your software was installed by using the correct product key. If you are confident that you are using Genuine Windows software and that you need more help, visit one of the following Web sites to contact WGA Technical Support: Note No kit is available for Windows XP Media Center Edition. To purchase the WGA legalization kit, visit the following Web site to validate your software, and then select Buy Now after validation is unsuccessful: When you use the kit, you may have to reinstall the operating system. The kit will include Windows XP Service Pack 2. You will also receive the Windows XP CD and media by mail within four to six weeks. With this option, a new product key will be e-mailed to you after payment is confirmed.

Purchase the Windows XP Home or Pro WGA Kit online at a reduced price (estimated at $99 for Windows XP Home, $149 for Windows XP Pro). validation is unsuccessful, click Complimentary WGA Kit. To obtain more information about the Complimentary WGA Kit and to apply, visit the following Web site to try to validate the software, and then select See all options You must submit proof of purchase, the counterfeit CD, and a counterfeit report that includes details about the purchase. Microsoft will send a complimentary copy of Windows XP to customers who have been sold a high-quality counterfeit version of Windows XP. Purchase a full packaged product (FPP) version of Windows XP from a retailer. Next, follow the instructions for returning to your reseller to receive Genuine Windows XP software. validation is unsuccessful, select see all options, and then select Go back to your reseller. If you plan to use this option, visit the following Web site to try validation: Microsoft can provide a report to help explain the situation to the reseller. , after validation is unsuccessful at the following Web site, select Update your product key:Ĭontact the reseller from whom you purchased the software and request Genuine Windows software. If you have the original media or the Certificate of Authenticity (COA) with a product key, visit the Compare Product Key Web site for resolution: If you encounter a Windows Genuine Advantage (WGA) message that there is a problem with the product key or the volume license key for your installation of Microsoft Windows XP or Windows Vista, use one of the following methods to resolve the issue. Genuine Windows Microsoft Windows XP Home Edition Microsoft Windows XP Professional Microsoft Windows XP Tablet PC Edition Windows Vista Starter Windows Vista Home Basic Windows Vista Home Basic N Windows Vista Home Premium Windows Vista Business Windows Vista Enterprise Windows Vista Ultimate More.

Windows xp starter edition product key